Return/Refund Policy

At Gadgetoxa, we prioritize your satisfaction and strive to ensure you have a seamless shopping experience with us. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return and refund policy to make things right. Customers may request a return within 14 days of receiving their order, provided that the item is unused, in its original packaging, and in the same condition as received. To initiate a return, please contact our customer support team with your order details and a brief explanation of the issue. Once your return request is approved, you will receive instructions on how to send the item back to us. Please note that customers are responsible for the return shipping costs unless the item is defective or damaged upon arrival. Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the amount will be automatically credited to your original payment method within 7–10 business days. Certain items, such as personalized products, intimate goods, or sale items, may not be eligible for return or refund. In the case of defective or damaged products, please contact us immediately upon receipt with photographic evidence so we can arrange a replacement or full refund. We recommend checking your order carefully before completing your purchase to avoid any issues. Gadgetoxa reserves the right to deny a refund if the returned item does not meet our return conditions. Our goal is to make your shopping experience enjoyable, transparent, and risk-free, ensuring that every customer feels confident buying from Gadgetoxa. If you have any questions or concerns about our return or refund process, please reach out to our friendly support team — we’re always ready to help.